Addressable challenges
Looking to empower your UX, marketing, ecommerce and product team with behavioural insights? With Glassbox AI solutions, you can address the following challenges:
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Why are customers abandoning my checkout?
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What is this error costing me?
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How are new version rollouts, A/B tests and campaigns influencing user behaviour?
Optimise with
Behaviour analytics
Get real-time behaviour tracking driven by machine learning. Detect buying intent signals or signs of struggle with built-in AI.
In-page analytics
Analyse how customers engage with every page or screen. Measure every element of every view including fields, links and banners.
Session replays: Capture every moment from every user
Understand what happens in front of the user and behind the scenes to create happier customers today and tomorrow.
Quantify revenue impact
Measure the value of pages and content within pages to focus monetisation efforts where they will make the most impact.
User journey mapping: Visualise digital CX
Get powerful, intuitive visualisations of your web and mobile app customer journeys. Quickly pinpoint the best ways to improve digital customer experience.
Core out-of-the-box reports
Quickly diagnose key metrics like errors, struggles and engagement to find opportunities for user journey improvement.
